Shipping policy

Shipping Policy

Last updated: August 2026

This Shipping Policy applies to any physical merchandise or printed materials offered through zepedawealth.com. Digital products (guides, PDFs) and consultation services are delivered electronically or via video/phone and are not subject to this policy.

1. Current Service Offering

At this time, zepedawealth.com primarily offers consultation services and digital downloads. Physical merchandise may be made available in the future. When physical products are listed for sale, this policy will apply in full.

2. Processing Time

All physical orders are processed within 2–3 business days of payment confirmation. Orders placed on weekends or holidays will begin processing the next business day. You will receive an email confirmation with tracking information once your order has shipped.

3. Domestic Shipping (United States)

  • Standard Shipping (5–7 business days): Calculated at checkout based on weight and destination.
  • Expedited Shipping (2–3 business days): Available at checkout for an additional fee.
  • Overnight Shipping: Available on select items. Must be placed before 12:00 PM PST on a business day.

Free standard shipping may be offered on orders above a minimum threshold, as indicated at checkout.

4. International Shipping

At this time, we do not ship outside the United States. This policy will be updated if international shipping becomes available.

5. Shipping Carriers

We ship via USPS, UPS, or FedEx depending on the destination and order size. The carrier will be selected at our discretion to ensure the best delivery experience.

6. Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24 hours to appear in the carrier's system. For tracking issues, contact the carrier directly or reach out to david@zepedawealth.com.

7. Delivery Issues

  • Lost packages: If your package is marked as delivered but not received, contact us within 7 days at david@zepedawealth.com. We will open a claim with the carrier on your behalf.
  • Damaged items: If your order arrives damaged, email a photo to david@zepedawealth.com within 7 days of delivery. We will arrange a replacement or refund at no cost to you.
  • Incorrect address: We are not responsible for packages delivered to an incorrect address provided at checkout. Please verify your shipping address before completing your order.
  • Returned packages: If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment. Additional shipping fees may apply.

8. Delays

Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other circumstances beyond our control. We are not responsible for carrier delays once the package has been handed off.

9. PO Boxes and APO/FPO Addresses

We ship to PO Boxes and APO/FPO addresses via USPS only. Expedited shipping options may not be available for these addresses.

10. Contact

For any shipping-related questions, contact:

David Zepeda
Email: david@zepedawealth.com
Phone: (702) 338-1389
Las Vegas, Nevada (Clark County)
Response time: within 2 business days.

11. Changes to This Policy

I reserve the right to update this Shipping Policy at any time. The "Last updated" date at the top reflects the most recent revision. Continued use of this website constitutes acceptance of the current policy.